Sales and Returns


If the goods have not been sent we can cancel the order and issue a full refund straight away. If the goods have been despatched we
will refund less the cost of the shipping once the goods have been returned to us in their original state.
Under the United Kingdom's Distance Selling Regulations you can return any product to us, providing they are in an un-used, un-opened
and in an 'as new' condition within 14 days from the day after you receive the goods.

We recommend you send any products back to us securely packaged using a certified delivery service, enclosing a copy of the original
invoice. If there is no fault with the product we do not refund delivery charges. This does not affect your statutory rights as a

All returns should be made to our business address.

Mike Haslam
16,Ullathorne Rise
Barnard Castle
County Durham
DL12 9BQ


Payment must be received either via online transaction, Cheque or Bank Transfer, trade accounts are available, please contact us for
more information. Goods are only dispatched after payment has cleared.


Shipping charges are a standard £4.50 plus VAT for all orders under £70.00, orders for £70.00 or over are free of shipping charges.
Items will be dispatched using either Royal Mail or courier service. Delivery time should be 2 to 3 working days after placing your


We do not warrant the suitability of goods for a particular purpose, and you should check specifications and suitability with
manufacturers before ordering. Goods are NOT sold on a trial basis. Prices and manufacturers specifications subject to change without
notice. We are not responsible for any consequential loss or expenses, howsoever caused, including incidental returns costs. These
terms do not affect your statutory rights.


Manuafacturers guarantees vary in length depending on the product and supplier. If you are unsure please check the guarantee slip
which came with your item or contact us using the contact us section of this website.

Shortages & Damages

All shortages and damages must be reported to us within 24 hours of receipt with no exceptions.